Frequently Asked Questions

What's the difference between Basic and Premium plans?

Basic plans include:

• Single floor plan management
• Manual wall placement
• Basic signal strength visualization
• Standard AP models

Premium plans add:

• Multiple floor plans
• Automatic wall detection
• Advanced visualizations
• Auto-planning capabilities
• All AP models
• Team collaboration features

Can I upgrade from Basic to Premium later?

Yes, you can upgrade at any time. Your existing projects and settings will be preserved.

What file formats are supported for floor plans?

We support PNG, JPG, and PDF formats. For best results, use high-resolution images with clear wall definitions.

How accurate are the signal predictions?

Our predictions are based on industry-standard RF modeling that considers:

• Free space path loss
• Wall attenuation
• Multi-path effects
• AP specifications

Accuracy typically falls within ±3-5 dB of real-world measurements when proper wall types and scaling are used.

What AP models are supported?

We support major vendors including:

• Cisco
• Aruba
• Meraki
• Ubiquiti
• Ruckus
• TP-Link

Premium users get access to additional enterprise-grade AP models.

How does automatic wall detection work?

Our AI-powered wall detection:

• Analyzes floor plan images
• Identifies common wall patterns
• Suggests wall types based on thickness
• Allows manual adjustments

Can I share my projects with others?

Premium users can share projects with team members and set specific permissions for each user.

How are my projects backed up?

Projects are automatically saved and backed up to our secure cloud storage. Premium users can also export project backups locally.

What's included in exported reports?

Reports can include:

• Coverage heat maps
• AP locations and settings
• Signal strength analysis
• Channel planning
• Capacity predictions
• Custom annotations