The RF model

The same three access points can read 61% or 15% coverage. The difference is the model, not the design.

Whose device is the heatmap drawn for?

The RF propagation settings: client device, link direction, path-loss model and environment

By default, a reference client — an ideal measurement device. Real devices hear less, and the client device profile shifts the whole prediction to the device that will actually be used.

A design that passes for a reference client can fail for a single-antenna badge held against someone's head.
Client deviceReceive offsetTransmit power
Reference client0 dB20 dBm
Laptop−2 dB17 dBm
Tablet−3 dB15 dBm
Smartphone−4 dB14 dBm
VoIP handset / badge−6 dB12 dBm
IoT sensor−8 dB10 dBm

Why check the uplink as well as the downlink?

An access point transmits at 20 dBm while a voice badge transmits at 12 dBm, so the uplink fails first

Because a call has two ends and they are not symmetrical: an access point transmits at around 20 dBm while a badge transmits at 12. Switching link direction to uplink shows what the network hears back from the device — which is what actually fails when voice drops in a place the survey called fine.

Which path-loss model should I use?

Use free-space for open areas and ITU-R P.1238 for anything with structure in it; then set the environment preset so the clutter matches the building.

SettingUse when
Free-space (FSPL)Open warehouse floors, outdoor, line of sight
ITU-R P.1238 (indoor)Offices, classrooms, clinics, anything partitioned
Environment presetAdjusts clutter loss and the distance exponent — office, warehouse/industrial, and outdoor presets
Edge diffractionSoftens hard shadows at wall ends, where signal really does bend

Which throughput model should I use?

Use the standards-based model when you are promising a number. "Estimated tiers" maps signal to a rate band; "standards-based" derives the rate from SNR using the access point's Wi-Fi standard, channel width and spatial streams.

Do these settings change the coverage percentage?

Yes. The coverage percentage is computed with the same model as the map, so the number in the corner and the picture always agree — including after you change the client device, link direction, path-loss model, environment preset or diffraction.

Common questions

How do I stop guessing at the model?

Take measurements and calibrate. Survey calibration derives the path-loss exponent and a correction surface from real readings — see survey calibration.